Service status

Accessibility statement

This statement applies to the Service Status application at status.it.ox.ac.uk.

The University of Oxford is committed to providing an accessible web presence that gives members of the public and members of the University community full access to University information, courses and activities offered publicly through the web. Our Equality Policy outlines our commitment to a culture which ‘maintains a working, learning and social environment in which the rights and dignity of all its staff and students are respected’.

Making changes to your device or system

AbilityNet has advice on making your devices easier to use if you have a disability.

How accessible this website is

The University of Oxford is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. As part of this commitment, we are required to publish known issues with our website.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard due to the non-compliances and/or exemptions listed below.

Non-accessible content

We are aware that some parts of our website are not fully accessible. These include:

  • Within the user administration area of the application the controls to allow sorting of the user table columns do not meet WCAG 2.1 success criterion 4.1.2 (Nested interactive controls are not announced by screen readers).
We are working to address areas where our accessibility needs improvement.

Reporting accessibility problems with this website

If you have any questions or concerns about this statement or the accessibility of any of our webpages, please contact webmaster@it.ox.ac.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).

Preparation of this accessibility statement

This statement was prepared on 18th October 2021. It was last reviewed on 18th October 2021.

How we tested this website

This website was last tested between 10th October 2021 and 15th October 2021.

The test was carried out internally, using a selection of quality assurance tools across all pages.

We tested:

  • Keyboard only access checking correct content and tab order
  • WCAG 2.1 accessibility checks using WAVE and AXE tools
  • Screen reader access to page content using NVDA
  • Screen zooming to 400%
  • Speech recognition using OS native tools. Cortana on Windows 10 and VoiceOver on MacOS/iOS