Planned maintenance, Turnitin, TurnitinUK, iThenticate, WriteCheck and VLE Integrations -Saturday November 5
On Saturday November 5, the following services will be unavailable from 1pm – 6pm GMT due to necessary scheduled maintenance:
• Turnitin (including mobile)
• VLE Integrations
This maintenance will be performed on internal network hardware to increase capacity and ensure continued dependable service to our customers.
Where applicable, please be aware no submissions or grading will be possible through any of the services listed above during this time. We therefore advise that submission deadlines be set outside of this maintenance window.
Due to a recently-discovered Linux kernel security vulnerability, access to the linux.ox.ac.uk service has been temporarily disabled. We are working to apply appropriate mitigations and enable access as soon as possible. We hope to provide an update to this work by Monday lunchtime.
Users may occasionally experience some problems using Oxfile. This is a known problem caused by the load on the system resulting from backups being taken. Usually these interruptions are short-lived and users should just wait for ten minutes before trying again.
We do actively monitor these interruptions to the service and if they appear to be taking an unreasonably long time to clear, we will take appropriate steps to restore the service.
A longer term fix is currently in development and, once that work is complete, these disruptions will cease. In the meantime, we apologise for any problems these brief outages cause.